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Impact: A Guide to Business Communication, 10th edition is authored by Margot Northey Queen’s University, School of BusinessJana Seijts University of Western OntarioBenjamin Bigio University of Western Ontario and Released by Pearson Canada (February 15, 2023) © 2024. The Digital and eBook ISBN Number for Impact: A Guide to Business Communication, 10th edition is 9780137831173.
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